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FAQ

Frequently Asked Questions

Do I need a membership?
You MUST be of legal age in your home province or territory.
We will not under any circumstances sell to underage persons.
You can create an account to make future purchases easier but we do not require it.
Do you take credit cards?
No.  At this time we accept Interac Etransfers only.
Please contact us for alternative forms of payment
(personal cheques, money orders, bank transfers are all accepted).
How can I order?
Ordering from CAMMP is easy!  Simply fill your shopping cart with
any of our excellent products (the more the better!), proceed to
the checkout process and fill out your personal information.
Please include your COMPLETE and CORRECT mailing address as well as
your phone number (we do not require your phone number BUT if there
are any problems with your delivery it comes in handy).
Once this is done you will receive an email from us with your order
information.  Then, use Interac Etransfer to send your funds to:
Most banks will automatically deposit your funds and no password is
required.  If you haven’t used Etransfers before, they are super easy!
Contact us if you are having problems.
Who is eligible to purchase on your site?
Adults who are age of majority and residents of Canada.
How do you ship? Is it fast? Is it discrete?
-We ship all orders via Canada Post Expresspost.
-Purolator is available at extra cost and is usually overnight.  IF YOUR ORDER IS TIME SENSITIVE WE RECOMMEND PUROLATOR.
-Generally we ship same or next day, however, we do not guarantee shipping or delivery times.
-ORDERS ARE ONLY INSURED IF YOU ADD SIGNATURE REQUIRED TO YOUR DELIVERY.  WE CANNOT INSURE OR REPLACE ANY SHIPMENTS WITHOUT A DELIVERY SIGNATURE.
-$100 INSURANCE COMES WITH YOUR SIGNATURE REQUIRED
-PURCHASE ADDITIONAL INSURANCE AT THE CHECKOUT PAGE, AT YOUR OPTION.  WE DO NOT INCLUDE INSURANCE!!
-Canada Post is legally mandated to ship medical marijuana in Canada,
we have never had any issues with their deliveries.
-Expresspost is usually 2 business days to major centres;
3 business days to secondary centres;
and 4+ business days to rural areas, sometimes longer.
-All our shipments are double vacuum sealed for extreme odour control
-Expresspost envelopes are discrete as is our return address
My tracking number doesn't work
We will email you your tracking number before its been scanned in at the post office.
Until it has been scanned in, your tracking number will not be trackable on the Canada Post website.
Please wait till the end of day, or the next postal business day, and your tracking number should appear correctly.
If it does not, please email sales@cammp.ca
What happens if I don't get my package?
We will do our best to make sure you get your product.
There can be many issues beyond our control with Canada Post.
Most of the time they are very fast and efficient however occasionally there will be delays.
Please don’t panic if this is the case, especially if you are in a rural area.
You must PURCHASE SIGNATURE REQUIRED and INSURANCE to cover the amount of your purchase.  Due to unfortunate fraud issues, we can only replace undelivered packages which have signature required.
Our statistics are: 99.5%+ delivery success
Missing Products: We will replace any legitimate missing products.  We strive to achieve 100% accuracy but alas we are only human.  Due to fraudsters – you know who you are and damn you all – we will sometimes require pictures of your packaging to verify contents.
My shatter to wax / budder. Now what?
Please be advised that due to circumstances that are out of our control, such as summer heat, humidity and even time.
There is always a risk that the shatter you ordered could turn to wax or budder by the time you receive it.
Unfortunately, shatter turning to wax budder is not uncommon when exposed to heat but it does not make your shatter any less safe or any less potent in any way whatsoever.
In fact, the terpenes and aromatics will be more present if this happens and the flavor will actually be increased.
We do not offer any reimbursement or refunds if your shatter turns to budder or wax.
What reasons would I need medical marijuana for?
  • Multiple Sclerosis
  • Spinal Cord Injury/Disease
  • Cancer
  • HIV/AIDS
  • Severe Arthritis
  • Epilepsy
  • ADD/ADHD
  • Eating Disorders
  • Arthritis
  • Auto Accident(s)
  • Alzheimer’s Disease
  • Brain Injury
  • Chronic Pain
  • Chronic Nausea
  • Colitis
  • Crohn’s Disease
  • Kidney Failure/Dialysis
  • Fibromyalgia
  • Irritable Bowl Syndrome
  • Migraines
  • Muscular Dystrophy
  • Muscle Spasms
  • Parkinson’s Disease
  • Sleep Disorders
  • Anxiety
  • Post Traumatic Stress Disorder
  • Hepatitis C
  • Gastrointestinal Disorders
  • Back & Neck Problems
  • Headaches
  • Psoriasis
  • Pain
Do you ship outside of Canada?
Unfortunately not.  Under no circumstances.
We are working with Elon Musk to be the first to ship Cannabis into space,
which as International waters should be legal!
SpaceX and CAMMP are in partnership to provide our next generation of space
explorers and astronauts with their medical Cannabis needs.
Shipping to Nunavut and Quebec
We love to ship to Nunavut and Northern Quebec!
Please place your orders we do not discriminate.